gkv informatik revolutionizes IT service management

IT services for national health insurance providers based on Valuemation

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gkv informatik bundles together IT services for well-known German health insurance providers and operates one of Europe’s largest data centers in this field. gkv informatik provides comprehensive IT services for over 41,000 employees in customer organizations. The company uses USU’s product suite Valuemation as the central system for IT service controlling.

The project report describes how the IT service provider reorganized itself comprehensively and standardized its IT service processes as the basis for addressing increasing service requirements with a high degree of flexibility. Learn what benefits gkv informatik obtains from USU’s solution – thanks to, for example, lower IT service costs through rigorous process automation, minimization of risks and a high degree of transparency in IT controlling, as well as high quality of data with a central database.