International Service Lifecycle Management

One tool for all service areas at Jungheinrich

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Jungheinrich AG is one of the world's leading companies in intralogistics. Jungheinrich relies on USU software and consulting expertise to implement its vision of integrated service lifecycle management under the motto "Focus on service". The aim is to provide technical, procedural and professional support for all service departments in the Group with the help of a central service management solution. The USU Valuemation suite supports Jungheinrich from planning, procurement, installation and operation to the shutdown of services.

The project report provides an insight into the project milestones and shows the benefits Jungheinrich derives from the USU solution – e. g. in planning and controlling uniform Group-wide service lifecycle processes and process automation.