RUAG Holding AG is an international technology company, based in Bern, Switzerland. In a business unit designated NEO Services, RUAG concentrates its activities as full-service partner to the Swiss Armed Forces and civilian organizations, with responsibility for integrating and operating the information, communication and management systems of these customers. RUAG uses USU’s Valuemation product suite as the central system for lifecycle management of its complex IT and non-IT systems.
Among other things, the project report describes how the company laid the organizational and technical basis for increasing value added for its customers. Learn what benefits RUAG obtains from USU’s solution – thanks to, for example, great efficiency and cost savings with automated processes, among other things in ticket handling and maintenance management, high customer satisfaction and better planning of services.