In its new market study 2019, the German analyst firm Research in Action compares 20 software providers in the IT and Enterprise Service Management sector. The ranking of providers is predominantly determined by information provided by customers: 750 IT budget managers from German companies in the upper midmarket were surveyed by telephone and online.
USU is ranked first in terms of performance + price. In the overall ranking, we have improved for the fourth time in a row and are now in 2nd place. Once again, we are among the market leaders.
The study supports you in the identification and selection of providers, informs you about current market trends in Germany and about the most important IT investment projects, the growing importance of Enterprise Service Management and more. We offer you the study for free download.