HR employees have selected their profession because they enjoy working with and for people. But the pressure placed on HR departments to perform more efficiently, especially in the administrative area, is pushing HR to digitalize its service processes. This would mean replacing personal contact to an HR employee with software. Many HR employees regard this as a threat to their work philosophy and resist the change.
This white paper explores the advantages and disadvantages of digitalizing HR service processes. Learn about the opportunities digitalization offers and how the changes it brings can in fact strengthen personal contact between HR and the workforce.